Process
Our Content Writing Process, From First Call to Publishing
Our content writing process has seven stages, each with a set timeline, a clear list of what we need from you and what you receive. You always know what happens next and when.
The same steps apply whether you order a single service page or a monthly plan of 12 posts. Only the volume changes.
Overview
The content writing process at a glance
| Stage | Timing | You provide | You receive |
|---|---|---|---|
| 1. Inquiry and quote | Within 24 business hours | Your website URL; What you sell and to whom; Any deadlines or volume in mind | A short content plan with target keywords; A written quote with scope and timing |
| 2. Onboarding and kickoff | Days 1–2 after approval | Answers to the kickoff questions; Examples of content or brands whose tone you like; Read access to Google Search Console, where relevant | A confirmed schedule; One named point of contact |
| 3. Keyword research and content plan | Within 5 business days | Approval of the calendar, or topics you want swapped | A content calendar with topics, keywords and dates |
| 4. Research, outline and writing | Per calendar date | Answers to any fact questions we send; Outline approval for one-off pieces | An approved outline for one-off pieces |
| 5. Editing and SEO QA | Before every delivery | Nothing at this stage | A finished, edited piece ready for review |
| 6. Delivery, revisions and publishing | First posts within 10 business days | Review and consolidated feedback within 14 days | Publish-ready content; Revised versions within 2 business days |
| 7. Reporting and next month | Monthly | Approval of next month's calendar | Next month's calendar; A monthly report on Growth and Authority |
Stage by stage
What happens at each stage
Stage 1: Inquiry and quote
Within 24 business hoursYou send the contact form with your site, goals and the services you are interested in. We review your site and the searches you could realistically target, then reply with a short content plan and a written quote.
You provide
- Your website URL
- What you sell and to whom
- Any deadlines or volume in mind
You receive
- A short content plan with target keywords
- A written quote with scope and timing
Stage 2: Onboarding and kickoff
Days 1–2 after approvalOnce you approve the quote and pay the first invoice, we hold a short kickoff call or send a written questionnaire, whichever you prefer. We confirm your customers, competitors, tone of voice and the pages that matter most to your business.
You provide
- Answers to the kickoff questions
- Examples of content or brands whose tone you like
- Read access to Google Search Console, where relevant
You receive
- A confirmed schedule
- One named point of contact
Stage 3: Keyword research and content plan
Within 5 business daysWe research keywords, study the pages that currently rank for each one, and turn the best opportunities into a content calendar. Each entry has a topic, a primary keyword, the search intent behind it and a delivery date.
You provide
- Approval of the calendar, or topics you want swapped
You receive
- A content calendar with topics, keywords and dates
Stage 4: Research, outline and writing
Per calendar dateFor each piece we review the top results, collect the questions searchers ask and build an outline. One-off pages and articles wait for your outline approval. The writer then drafts the piece with concrete examples and your product details.
You provide
- Answers to any fact questions we send
- Outline approval for one-off pieces
You receive
- An approved outline for one-off pieces
Stage 5: Editing and SEO QA
Before every deliveryEvery draft gets a separate editing pass for accuracy, clarity, grammar and tone. We then check on-page SEO, write the meta title and description, add internal link suggestions and run a plagiarism check.
You provide
- Nothing at this stage
You receive
- A finished, edited piece ready for review
Stage 6: Delivery, revisions and publishing
First posts within 10 business daysContent arrives in Google Docs, as HTML or Markdown, or published in your CMS if you give us an editor account. You review it and send revision requests; we return each round within 2 business days.
You provide
- Review and consolidated feedback within 14 days
You receive
- Publish-ready content
- Revised versions within 2 business days
Stage 7: Reporting and next month
MonthlyOn Growth and Authority plans you receive a monthly report covering what was delivered, Search Console impressions and clicks for those pages, and next month's topics. Every plan gets the next content calendar to approve.
You provide
- Approval of next month's calendar
You receive
- Next month's calendar
- A monthly report on Growth and Authority
Revisions
How revisions work
Rounds per piece
Starter includes 1 revision round per post. Growth, Authority and one-off pieces include 2 rounds.
One list per round
Send all changes for a piece together, in comments on the document or in one email.
Two business days
Each revised version comes back within 2 business days.
Within the outline
Changes to wording, tone, facts, examples and order are revisions. A new topic, angle or keyword is a new piece.
14-day review window
Content counts as approved when you confirm or publish it, or 14 days after delivery without a revision request.
Communication
Communication cadence
- Email for scope, feedback and approvals, answered within 24 hours on business days
- WhatsApp for quick questions during business hours (Mon–Fri, 9:00–18:00 Mountain Time)
- A content calendar to approve before each month's writing starts
- Deliveries spread across the month, so you review a few pieces at a time
- A monthly report on Growth and Authority plans
Quality
Checks before every delivery
- The piece targets one primary keyword and matches the intent of the current results
- Every claim about your business was confirmed by you or comes from your site
- Facts and figures from third parties are checked against their original source
- Headings follow a logical H2/H3 order and answer the questions searchers ask
- Meta title and description fit search result limits
- Internal link suggestions point to relevant pages with descriptive anchor text
- The text passes a plagiarism check
- Formatting pastes cleanly into Google Docs or your CMS
Plan details and prices are on the pricing page, and answers about payment and refunds are in the FAQ.
Start with a free content plan
Send us your site and goals. Within 24 business hours you receive target keywords, suggested topics and a quote.